Shipping Overview
At Passero, we are committed to delivering your Period Comfort products quickly and safely. We ship across India through trusted delivery partners.
Shipping Partners
We primarily use the following shipping partners:
- India Post: For standard deliveries across India
- Courier Services: For faster delivery in select locations
Shipping Charges
FREE SHIPPING on all orders across India! We believe in making Period Comfort accessible to everyone without additional delivery costs.
Delivery Timeline
Processing Time
Orders are processed and dispatched within 2-3 business days of order confirmation. Each batch is packed fresh to ensure maximum quality.
Delivery Time
Once dispatched, delivery typically takes:
- Metro Cities: 3-5 business days
- Tier 2 Cities: 5-7 business days
- Remote Areas: 7-10 business days
Note: Delivery times may vary during peak seasons, festivals, or due to unforeseen circumstances.
Order Tracking
Once your order is dispatched, you will receive:
- A shipping confirmation email with tracking details
- SMS updates on your registered mobile number
- Tracking number to monitor your shipment
You can track your order anytime by visiting our Order Tracking page or contacting our customer support.
Shipping Address
Please ensure your shipping address is complete and accurate. We are not responsible for delays or non-delivery due to incorrect or incomplete addresses.
Address should include:
- Full name of recipient
- Complete street address with house/flat number
- Landmark (if applicable)
- City, State, and Pincode
- Contact phone number
Delivery Attempts
Our delivery partners will make 2-3 delivery attempts. If delivery is unsuccessful after multiple attempts, the package will be returned to us. In such cases:
- We will contact you to arrange re-delivery
- Re-delivery may incur additional shipping charges
- Refunds will be processed after deducting shipping costs
Undeliverable Packages
Packages may be marked as undeliverable due to:
- Incorrect or incomplete address
- Recipient unavailable after multiple attempts
- Refusal to accept delivery
- Restricted delivery area
International Shipping
Currently, we only ship within India. International shipping is not available at this time.
Damaged or Lost Packages
If your package arrives damaged or is lost in transit:
- Contact us immediately at official.passero@gmail.com
- Provide your order number and photos of the damaged package
- We will arrange a replacement or refund as per our Return Policy
Contact Us
For any shipping-related queries, please reach out to us:
- Email: official.passero@gmail.com
- Phone: +91 7678693489
- WhatsApp: +91 7678693489
Last Updated: January 2026